State Farm® Insurance Agent Rich Scott
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Timothy Robertson
February 20, 2026
"I appreciate Mrs.Tiffany for the welcoming experience as a new customer she was very polite and made it happen very timely. Thanks"
Rob Kirwan
February 10, 2026
"Very happy with the service and it was such a surprise to call and leave a message and have an actual live person call back. I had a great experience with a friendly and knowledgeable person to help me get what I needed. Unlike the other company, "Liberty Mutual" , this was a good experience. And they actually have an office where you can actually walk in and see someone face to face. Very good and well done."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rich Scott’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Rich"
Austen Amburn
February 6, 2026
"Ms Tiffany, got my insurance quote taken care of fast and easy for me! 10/10 will recommend!"
"Austen, thank you so much for leaving us a 5-star review! We appreciate your business and look forward to working with you in the future. Thank you! ~ Rich"
Emmanuel Rutledge (Manny)
February 6, 2026
"Ashely Morris’s service was excellent and professional! The rates are even better than I could imagine. Jake from State Farm who? I only what Ashley Morris dealing with my insurance from now on."
"Emmanuel, thank you so much for the review! LOL...that is funny! I'm so glad she did a good job for you. She is definitely an asset to our team. Please don't hesitate to reach out to if you need something! Thanks, Rich"
Terri Huelsebusch
January 26, 2026
"Rich Scott and his team did a fantastic job making sure I have the right coverage for my home and auto at an affordable premium. I highly recommend him and Tiffany."
"Thanks so much for the amazing review, Terri! We really appreciate your support here in Trinity . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rich Scott’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Trinity . ~ Rich"
Brandi Carpenter
January 20, 2026
"Great communication and prices."
"Brandi, thank you so much for leaving us a review. We appreciate your business and always want to provide great customer service. Thanks, Rich"
Brendan Voss
December 12, 2025
"I found all the members of Rich Scott’s agency to be efficient and effective when obtaining my auto policy. Not only were they professional, they were kind!"
"Thank you so much for leaving us a review Brendan! We appreciate the kind words and you trusting us with your insurance needs. ~ Rich"
FSF
December 11, 2025
"Quick and accurate response to requests and questions. Service exceeded my expectations."
"Thank you so much for leaving us a note! We appreciate your business. ~ Rich"
Will Jones
December 11, 2025
"Getting insurance with these guys especially the lady did my quote and typed it all up was very quick and cheap for 2 vehicles"
"Mr. Jones, thank you so much for leaving us a review. Making it easy to do business with us is our first priority. We look forward to working with you in the future! - Rich"
Daniel oaks
December 5, 2025
"Tiffany was great. Very patient, and explained everything about my policy. Will definitely be recommending their office."
"Thank you do much Daniel for leaving us a review! Tiffany is a great asset to our team. If you ever need anything please reach out to us! Thanks, Rich"
Kevin McCullough
November 17, 2025
"Thank you so much for the prompt and friendly service."
"Thank you so much for leaving us a review Kevin! We appreciate you and you trusting us with your business! Rich"
Lindsay Lindley
October 31, 2025
"Tiffany Holbert went above and beyond in making my transfer easy and painless. Not only did she save me money, she gave me options to choose from. Her customer service was phenomenal!!"
"Lindsay, thank you so much for leaving a review! Tiffany is a great help here and we appreciate your business. Please let us know in the future if you need anything. Thanks, Rich"
Amber Masterson
October 29, 2025
"My 19 year old son moved from out of state and I needed to add him to my auto policy. I called the office and Nina helped me get him andded and ready to go very quickly. She was very kind and knowledgeable. Love this office and Nina was awesome."
"Thank you so much for leaving us a review Amber!!! We appreciate your business and I am so glad we could help! Nina is a great asset to our office. Let us know if you need anything in the future! Rich"
Haylee Ullrich
October 24, 2025
"I believe her name was Nina. Very helpful and got my a great rate!"
"Thank you, Haylee, for leaving us a review. We appreciate your business! Rich"
Michael Reininger
October 11, 2025
"Lavern provides exceptional customer service at Rich Scott State Farm. She’s knowledgeable, patient and truly cares about helping customers like me. Highly recommend working with her!"
"Michael, Thank you for leaving us a review! I we have a great team here and everyone contributes. We appreciate your business and look forward to working with you in the future! Rich"
Kat Reininger
October 7, 2025
"I’ve had a great experience working with Lori at Rich Scott State Farm office. She’s professional, patient, and really takes the time to make sure I understand my coverage. Lori always goes above and beyond to help — I couldn’t ask for better service!"
"Thank you for leaving us a note Kat! Lori is a great asset to our team and great with customers. Thank you so much! Rich"
Alison Horner
October 7, 2025
"Had a wonderful experience with Lori! She was so kind and answered all of my questions!! Highly recommend!"
"Alison, thank you so much for leaving us a note! Lori is a very knowledgeable and easy person to work with. We appreciate you! Rich"
A May
October 7, 2025
"Lori takes the time to explain everything clearly and makes the whole process easy and stress-free. I highly recommend reaching out to Lori and the team at Rich Scott State Farm — they go above and beyond to provide excellent service!"
"Ms. May, thanks for taking the time to leave us a review. We try and make it as easy as possible for our customers to do business with us. We appreciate your business and look forward to working with you in the future! Rich"
Kameryn Ridgeway
October 7, 2025
"I can’t say enough great things about Lori at State Farm! She is always friendly, patient, and incredibly knowledgeable. Lori takes the time to explain all my options in a way that’s easy to understand, and she’s quick to respond whenever I have questions or need help with my policies. I truly feel like she has my best interests at heart and goes above and beyond to make sure I’m taken care of. I highly recommend Lori to anyone looking for excellent customer service and trustworthy insurance guidance!"
"Kameryn, we appreciate you leaving a review for us. Lori is a great person to work with and we enjoy her on our team! Thanks, Rich"
Lawrence Fortin
October 2, 2025
"Nina is the best Went out of her way to help me Even with non insurance related info Thank you so much!"
"Lawrence, thank you for your review! Nina is a great asset to our team and is very easy to work with. I look forward to working with you in the future and appreciate your business. Rich"
brian clark
September 30, 2025
"Nina was awesome and had lots of patience."
"Brain, thank you for leaving us a review! if you need anything please let us know. Rich"
Paden Reed
September 30, 2025
"People you can trust!"
"Thank you for trusting us Paden! We appreciate your business and look forward to working with you in the future! Rich"
Justin “Bojangles” Daniel
September 17, 2025
"Tiffany was a great help! Very easy to work with!"
"Justin, thank you for leaving us a review! Tiffany does make it easy for customers to do business with us. She is a great asset to our team! Rich "
Daniel Díaz
August 26, 2025
"She is a sweet person and very profesional thanks Nina for everithing"
"Daniel, thank you so much for leaving us a review. Nina is a very valuable asset to our team. We are always here if you need anything. Thanks, Rich"
Sebastian P
August 7, 2025
"Statefarm was really the only choice for me. I got quoted by countless offices and they all ranged from 300-500. Statefarm put its trust in me and gave me a fair rate. And Tiffany has been a big help whenever I needed something."
"Thank you so much for the review Sebastian! I appreciate you taking the time to let it be known about your experience with us. Tiffany is a great asset to our team. If you ever need anything, please reach out to us! Thanks, Rich"