
State Farm® Insurance Agent Rich Scott
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Donna Reeves
June 3, 2025
"We received great sevice and all our needs were met!!!"
"Thank you for the note Donna! Please let me know if there is anything that you need from my office. We want to treat our clients just like we would like to be treated. Returning calls and great customer service is a high priority for us. In this industry that's all we have is service. Thank you again for the note! Rich"
Kelly Jackson
June 3, 2025
"Was shopping for new insurance. My Google search led me to Rich Scott State Farm. Called in and spoke to Tiffany. I’m glad I did. Tiffany was courteous, knowledgeable and very friendly. You don’t find that level of service anymore. Oh, and saved me $ 100 vs my previous insurance company. Definitely deserving on my 5 star rating."
Cliff Willis
May 20, 2025
"Fantastic team over here. Laverne in the office is an absolute doll, and everytime I've ever called the office she and everyone else have always been upbeat, kind, and willing to help. Maybe you can get insurance anywhere but you'll be hard pressed to find a team as warm and helpful as you will here!"
"Thank you so much for your thoughtful and uplifting review! We’re incredibly lucky to have Laverne on our team—she truly is a gem, and we’re so glad her kindness and positive energy stood out to you. It means a lot to hear that every interaction you’ve had with our office has been welcoming and helpful. We strive to make our customers feel valued and supported, and your words remind us why we love what we do. We’re grateful to have you as part of our State Farm family here in Trinity! Rich"
Kyle Stowe
May 16, 2025
"Very professional and very helpful 10 out of 10"
"Thank you for the awesome 10 out of 10 review! We’re so glad to hear you had a professional and helpful experience with our team. It means a lot to know we met your expectations. We're always here to help—don’t hesitate to reach out anytime! Rich"
Jack Robbins
May 16, 2025
"great experience, Nina Acevedo is the best !"
"Thank you for the great review! We’re so glad to hear you had a positive experience, and we couldn’t agree more—Nina Acevedo truly is the best! We’re lucky to have her on our team, and we appreciate you recognizing her excellent service. Don’t hesitate to reach out if there’s ever anything else we can help you. Rich"
Heather Graham
May 16, 2025
"Tiffany was absolutely wonderful and answered every question I had. Helped me get the insurance I could afford! Would 10/10 recommend"
"Thank you so much for the kind words and for taking the time to leave us a review! We're thrilled to hear that Tiffany was able to assist you and make the process smooth. Helping our customers find the right coverage is what we’re here for, and we’re so glad you had a great experience. We truly appreciate your recommendation and look forward to being here for you whenever you need us! Rich"
Lisa Ringer
May 15, 2025
"Extremely helpful. Easy transition to State Farm insurance from previous provider."
"Thank you for the great feedback! We're so glad to hear your transition to State Farm was smooth and that our team could make it simple for you. We're happy to have you with us and are always here if you need anything!"
Rebecca Shaw
May 14, 2025
"I talked to a Nina Avecedo about car insurance quote and she was very helpful and answered all my questions, she was so nice and polite. I let her know I would get back with her what a great staff you have."
"Thank you for taking the time to share your experience! We're so pleased to hear that Nina was able to assist you with kindness, professionalism, and clear information. We’re proud to have her on our team and will be sure to pass along your kind words. If you have any more questions or are ready to move forward, we’re here whenever you need us. We truly appreciate your consideration and look forward to assisting you again. ~ Rich"
Ricky A
May 13, 2025
"All questions got answered but no KISS!!"
"Thank you for taking the time to leave us a review! We're glad to hear that all your questions were answered. We always aim to provide clear and helpful information, and we appreciate your feedback. If there's anything more we can do for you, don't hesitate to reach out! – Rich"
Teresa Booker-Mathews
March 28, 2025
"The whole team has always been so incredibly helpful! I am partial to Laverne…she’s always prompt, on top of things for me and really makes us feel we are valued clients. She delivers an amazing customer experience by giving that small town feel. Definitely recommend this group! 🫶🏼"
"Thank you so much for the kind words, Teresa! We're thrilled to hear that you’ve had such a great experience with our team, and we’re especially happy that Laverne has made such a positive impression on you. Providing that personal, small-town feel is what we aim for, and it's wonderful to know we’re achieving that! We truly appreciate your recommendation and look forward to continuing to serve you. Rich"
sheltomlee
March 27, 2025
"Fair rate on new auto policy. Nice knowledgeable service 👍 Nina helped me out a lot, by taking my money. She only slapped me around a few times. She also kept the personal insults about my crappy old car, shabby clothes and empty bank account to an absolute minimum, which I greatly appreciate. That shows true professionalism."
"Thank you for your review! We’re happy to hear you had a great experience with our team. If you ever need anything, don’t hesitate to reach out. - Rich"
Taylor Knight
March 20, 2025
"Great experience!! Tiffany was extremely helpful and friendly!"
"Thank you so much for the kind words, Taylor! We're thrilled to hear that Tiffany was able to assist you and make your experience a great one. We truly appreciate your feedback and look forward to serving you again in the future. If you need anything else, don’t hesitate to reach out! ~Rich"
Josh Gates
March 19, 2025
"Cheapest I found for rv insurance"
"Thanks for leaving us a note and trusting us to insure your RV. We appreciate your business! Rich"
Miguel Andrade
March 17, 2025
"Tiffany is the best. Very great attitude and so very helpful. 👍"
"Thank you so much for your kind words, Miguel! We're thrilled to hear that Tiffany was able to assist you with such a positive experience. We'll be sure to pass along your compliments to her. If you ever need anything else, don't hesitate to reach out! ~Rich"
carlos rodriguez
March 5, 2025
"Nina was very helpful and knowledgeable. God willing I’ll be swapping over soon . Highly recommended"
"Thank you, Carlos! We look forward to helping you with your insurance needs. We appreciate you giving us a chance. Nina is a great asset to our office. Thanks, Rich"
Michael Fitzgerald
March 5, 2025
"I spoke with Nina and I am very thankful to have gotten her help! Such a kind person and even greater customer service!"
"Thank you, Michael! We're so happy to hear that Nina provided such kind and helpful service. We appreciate your review and are always here if you need anything! "
Tony Carbone
March 1, 2025
"Went to pay my insurance in person and what a nice surprise. Laverne Blevins made my day, we talked like I have been coming in for years to pay, even though this was the first time ever seeing her. I will be paying my insurance in person from now on. Thank you for a memorable experience."
"Wow, Tony! We love hearing that Laverne made such a great impression on your visit. Building connections with our customers is what we're all about! We'll be looking forward to seeing you again for your next visit. Thanks for sharing your experience!"
Jennifer Grace
March 1, 2025
"Great place cheap. They're reliable. They will get you a quote and insurance within minutes. For a great price 👍"
"Thank you for the review, Jennifer! We're glad you found our service reliable. Let us know if you ever need anything—we're always here to help!"
kyndall benner
February 26, 2025
"Tiffany helped us switching car insurance. Extremely helpful and patient with all of my questions. She informed us on different discounts we could get. Overall great experience."
"Kyndall, thank you so much for leaving us a review! Tiffany is a great asset to our office. I appreciate your business and look forward to working with you in the future! Thanks, Rich"
Robert Redmond
February 26, 2025
"Hands down the easiest insurance policy purchase I have ever made. Tiffany took care of all my insurance needs good family discounts at every turn. And the whole thing took less than 15 minutes. Thank you Tiffany!"
"Thank you so much for leaving us a note on Google! Tiffany does a great job for us and we appreciate you letting other people know. We appreciate you choosing us for your insurance needs! Thanks, Rich"
Kay Lemon
February 13, 2025
"Jody sat with me for almost an hour to work with me on matters of importance. When I call I always get the answers I need."
"Thank you, Kay! We’re so glad Jody was able to help you. Providing clear answers and top-notch service is our priority. Let us know if you need anything else—we’re always here to help! ~Rich"
Andrew Hill
February 12, 2025
"Jody was great, very knowledgeable help me through the whole process got everything taken care of and now I'm adding my homeowners to it. Thank you very much.."
"Andrew, we truly appreciate your review! Jody takes pride in making the process smooth and stress-free. We’re excited to continue helping you with your homeowner’s coverage as well. Thanks for the support! ~ Rich"
Ray Chase
February 12, 2025
"It's been nice working with Laverne. She's always polite and professional. Thanks again."
"Ray, we’re so glad to hear you’ve enjoyed working with Laverne! She’s a fantastic part of our team, and we appreciate you taking the time to share your experience. Thanks for being a valued customer! - Rich"
Stormy Perez
February 11, 2025
"Nina was great. She made my transfer of car insurance seamless and more affordable. Thank you Nina"
"Thank you so much for leaving us a review Stormy! We try our hardest to make transferring as easy as possible. Nina does a GREAT job at that. Thanks, Rich"
Unicorntears
January 31, 2025
"I've been with rich scott state farm since i got my first vehicle and license, and i can say I've never been disappointed. Very personal type of place if you prefer to handle things with the same agent like me, id personally recommend jody as she's who i signed up with and who I've delt with since."
"Nick, thanks for leaving us a review!!! We appreciate your business and look forward to a long working relationship with you. Jody is a great asset to our team, and we are lucky to have her. Thanks, Rich"