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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Crazy KJ

April 30, 2026

5  out of  5
rating by Crazy KJ
"Nina’s awesome call State Farm today and get you some insurance."
We responded:
"Thank you for the amazing review. It is truly the goal of our team to exceed expectations when it comes to all insurance needs. ~Rich"
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Tracey Okolugbo

April 29, 2026

5  out of  5
rating by Tracey Okolugbo
"Nina was great!!!!"
We responded:
"Tracey, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Rich Scott’s Team!"
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Eugene Anders

April 28, 2026

5  out of  5
rating by Eugene Anders
"I was very satisfied"
We responded:
"Eugene, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rich Scott’s Team—we are always here to help!"
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Judie Glawson

April 24, 2026

5  out of  5
rating by Judie Glawson
"Ashley was very helpful helping me save money on my automobile and homeowners insurance."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rich Scott’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! ~ Rich"
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Vera Moon

April 20, 2026

5  out of  5
rating by Vera Moon
"Nice young lady’s that work. Very professional and helps anyway the can."
We responded:
"Vera, thank you for your wonderful review of State Farm Agent Rich Scott’s Team!"
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Andrew Lee

April 16, 2026

5  out of  5
rating by Andrew Lee
"Great service! Answered all question I had."
We responded:
"Thank you for the amazing review, Andrew! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. ~ Rich"
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Jonathan Willett

April 7, 2026

5  out of  5
rating by Jonathan Willett
"Had patience and helped with everything I needed"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rich Scott’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Trinity ."
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Rafael Acevedo

March 31, 2026

5  out of  5
rating by Rafael Acevedo
"Nina was a big help giving me a quote and took her time to explain"
We responded:
"Rafael, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rich Scott’s Team—we are always here to help! ~Rich"
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Paden Reed

March 31, 2026

5  out of  5
rating by Paden Reed
"People you can trust! Nina is the best!"
We responded:
"Thank you for trusting us Paden! We appreciate your business and look forward to working with you in the future! Rich"
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Mitchell McGhee

March 24, 2026

5  out of  5
rating by Mitchell McGhee
"Ashley Morris was fantastic to work with. She helped us get new auto, home, and life insurance, and the whole process was easy and stress-free. We previously only had home and auto coverage, but even after adding the extra coverages, she still saved us money. Who doesn’t love getting more for less? Ashley was knowledgeable, helpful, and made sure we understood our options. Highly recommend reaching out to her if you want great service and real savings!"
We responded:
"Mitchell, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rich Scott’s Team—we are always here to help! ~ Rich"
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Sadie Sanchez

March 24, 2026

5  out of  5
rating by Sadie Sanchez
"Switched to State Farm from All State and saved a ton! Ashley Morris went over everything from start to finish and made sure I knew exactly what I was signing up for! Wonderful customer service!"
We responded:
"Thank you for the amazing review, Sadie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Ashley is a great asset to our team! - Thanks!!! ~ Rich"
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Brandi Martinez

March 24, 2026

5  out of  5
rating by Brandi Martinez
"Spoke with Ashley Morris regarding life insurance for my husband and I. She was very knowledgeable and helped me understand the best options for us. I look forward to finalizing those soon and working more with her!"
We responded:
"Brandi, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rich Scott’s Team is just a call or email away! - Thanks! ~ Rich"
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Ashley Burnett

March 19, 2026

5  out of  5
rating by Ashley Burnett
"Called and spoke with Ashley Morris. She was such a delight to speak with. She was very professional and sweet. We talked about life insurance and how important it is. She will definitely be earning my business soon! 10/10 recommend!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rich Scott’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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jrossgreen

March 13, 2026

5  out of  5
rating by jrossgreen
"Quick cheap and insured!! Thank you Nina appreciate you!!!!!"
We responded:
"Thank you so much for the 5-star review! We appreciate you sharing your experience with us. Nina is a great asset to our team and definitely makes it easy! We appreciate you. Rich"
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Rodney Cooksey

March 10, 2026

5  out of  5
rating by Rodney Cooksey
"Great customer service"
We responded:
"Thank you for the amazing review, Rodney! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Rich"
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Marilyn Seiler

March 6, 2026

5  out of  5
rating by Marilyn Seiler
"New to trinity s.f., however have used s.f.in Arkadelphia for 9 yrs. Still do, prior to that I had s.f. in Pflugerville, TX for 26 yrs."
We responded:
"Marilyn, thank you for the note! We want you to have the best experience possible with our office here in Trinity, TX. Helping people with all of their insurance needs in the Trinity, TX and surrounding areas is what we do. Thank you for trusting us to help you manage your risk. Rich!"
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Bobby Evans

February 25, 2026

5  out of  5
rating by Bobby Evans
"Shout out to Rich Scott and his Staff. I lost my home to a fire one evening and Rich was there at 0900 the next morning. Great people all around Esp Ms Laverne she is a doll"
We responded:
"Bobby, thank you so much for the 5-star review. Laverne is a special person and we know how hard it is to deal with a loss and especially a loss of an entire home. We are always here! ~Rich"
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Bryan Teer

February 23, 2026

5  out of  5
rating by Bryan Teer
"Laverne did her best to get me set up with the. Best coverage and price on my vehicles. Hard off to the team at Rich Scott’s State Farm office in Trinity, Texas!"
We responded:
"Bryan, thank you so much for leaving us a 5-star review! I don't know what we would do without Laverne! She is definitely a GREAT person to work with! We appreciate you trusting us with your insurance needs. ~ Rich"
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Timothy Robertson

February 20, 2026

5  out of  5
rating by Timothy Robertson
"I appreciate Mrs.Tiffany for the welcoming experience as a new customer she was very polite and made it happen very timely. Thanks"
We responded:
"Thank you for the 5-star review! Tiffany is great at making things easy and getting things done correctly the first time. I'm so glad you had a great experience with our office. We look forward to working with you in the future. ~ Rich"
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Cecelia Lorenzen

February 14, 2026

5  out of  5
rating by Cecelia Lorenzen
"I am very appreciative of the support I have received from Tiffany at Rich Scott Agency. She has been prompt and helpful to send and forward any information I need."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rich Scott’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Trinity. ~ Rich"
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Lisa Anthony

February 13, 2026

5  out of  5
rating by Lisa Anthony
"My husband & I just moved to the Trinity in area. We’ve been with State Farm for years! Nina was very helpful, friendly & knowledgeable in assisting us in getting our home owners/car insurance. She was such a pleasure to do business with!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rich Scott’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! ~ Rich"
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Trevor McCarley

February 12, 2026

5  out of  5
rating by Trevor McCarley
"Nina at Rich Scott’s office was extremely helpful. I really appreciated how easy she made the entire process. Highly recommend to anyone looking for honest, knowledgeable, and reliable insurance help."
We responded:
"Thank you so much for the 5-star review! We really appreciate your business and you trusting us with your insurance needs. Nina is a great asset to our office. Please let me know if you every need anything. ~ Rich"
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Rob Kirwan

February 10, 2026

5  out of  5
rating by Rob Kirwan
"Very happy with the service and it was such a surprise to call and leave a message and have an actual live person call back. I had a great experience with a friendly and knowledgeable person to help me get what I needed. Unlike the other company, "Liberty Mutual" , this was a good experience. And they actually have an office where you can actually walk in and see someone face to face. Very good and well done."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rich Scott’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Rich"
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Austen Amburn

February 6, 2026

5  out of  5
rating by Austen Amburn
"Ms Tiffany, got my insurance quote taken care of fast and easy for me! 10/10 will recommend!"
We responded:
"Austen, thank you so much for leaving us a 5-star review! We appreciate your business and look forward to working with you in the future. Thank you! ~ Rich"
Profile photo of Emmanuel Rutledge (Manny)

Emmanuel Rutledge (Manny)

February 6, 2026

5  out of  5
rating by Emmanuel Rutledge (Manny)
"Ashely Morris’s service was excellent and professional! The rates are even better than I could imagine. Jake from State Farm who? I only what Ashley Morris dealing with my insurance from now on."
We responded:
"Emmanuel, thank you so much for the review! LOL...that is funny! I'm so glad she did a good job for you. She is definitely an asset to our team. Please don't hesitate to reach out to if you need something! Thanks, Rich"