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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janet Pistole

June 7, 2026

5  out of  5
rating by Janet Pistole
"Nina was a great help in explaining the coverage and pricing for our home and auto insurance. She was courteous and friendly. Look forward to working with her. (But hopefully, not with any claims.) lol"
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danielle ewing

June 1, 2026

5  out of  5
rating by danielle ewing
"Very kind and helpful Nina is awesome happy to do business with state farm"
We responded:
"Thank you, Danielle! I'm very glad to hear you're happy with Nina's service! Your kind feedback means a lot to her, and she's here if you need anything else. -Rich"
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Mariah Tyson

June 1, 2026

5  out of  5
rating by Mariah Tyson
"Great Service"
We responded:
"Thank you for your kind review of State Farm Agent Rich Scott’s Team. We appreciate it! - Rich"
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Keagen Laake

June 1, 2026

5  out of  5
rating by Keagen Laake
"great service talk to nina"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rich Scott’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Shoemake Construction

June 1, 2026

5  out of  5
rating by Shoemake Construction
"great service talk to nina"
We responded:
"Thanks for your 5 star review! Rich"
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Derrick

May 27, 2026

5  out of  5
rating by Derrick
"Tiffany was a great help finding insurance on my boat....A+ service"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rich Scott’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Trinity. ~Rich"
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Zasso Senpai

May 18, 2026

5  out of  5
rating by Zasso Senpai
"Great service"
We responded:
"Thank you for the amazing review, Zasso! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. ~ Rich"
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Crazy KJ

April 30, 2026

5  out of  5
rating by Crazy KJ
"Nina’s awesome call State Farm today and get you some insurance."
We responded:
"Thank you for the amazing review. It is truly the goal of our team to exceed expectations when it comes to all insurance needs. ~Rich"
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Tracey Okolugbo

April 29, 2026

5  out of  5
rating by Tracey Okolugbo
"Nina was great!!!!"
We responded:
"Tracey, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Rich Scott’s Team!"
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Eugene Anders

April 28, 2026

5  out of  5
rating by Eugene Anders
"I was very satisfied"
We responded:
"Eugene, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rich Scott’s Team—we are always here to help!"
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Judie Glawson

April 24, 2026

5  out of  5
rating by Judie Glawson
"Ashley was very helpful helping me save money on my automobile and homeowners insurance."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rich Scott’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! ~ Rich"
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Vera Moon

April 20, 2026

5  out of  5
rating by Vera Moon
"Nice young lady’s that work. Very professional and helps anyway the can."
We responded:
"Vera, thank you for your wonderful review of State Farm Agent Rich Scott’s Team!"
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Andrew Lee

April 16, 2026

5  out of  5
rating by Andrew Lee
"Great service! Answered all question I had."
We responded:
"Thank you for the amazing review, Andrew! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. ~ Rich"
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Jonathan Willett

April 7, 2026

5  out of  5
rating by Jonathan Willett
"Had patience and helped with everything I needed"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rich Scott’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Trinity ."
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Rafael Acevedo

March 31, 2026

5  out of  5
rating by Rafael Acevedo
"Nina was a big help giving me a quote and took her time to explain"
We responded:
"Rafael, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rich Scott’s Team—we are always here to help! ~Rich"
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Paden Reed

March 31, 2026

5  out of  5
rating by Paden Reed
"People you can trust! Nina is the best!"
We responded:
"Thank you for trusting us Paden! We appreciate your business and look forward to working with you in the future! Rich"
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Mitchell McGhee

March 24, 2026

5  out of  5
rating by Mitchell McGhee
"Ashley Morris was fantastic to work with. She helped us get new auto, home, and life insurance, and the whole process was easy and stress-free. We previously only had home and auto coverage, but even after adding the extra coverages, she still saved us money. Who doesn’t love getting more for less? Ashley was knowledgeable, helpful, and made sure we understood our options. Highly recommend reaching out to her if you want great service and real savings!"
We responded:
"Mitchell, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rich Scott’s Team—we are always here to help! ~ Rich"
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Sadie Sanchez

March 24, 2026

5  out of  5
rating by Sadie Sanchez
"Switched to State Farm from All State and saved a ton! Ashley Morris went over everything from start to finish and made sure I knew exactly what I was signing up for! Wonderful customer service!"
We responded:
"Thank you for the amazing review, Sadie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Ashley is a great asset to our team! - Thanks!!! ~ Rich"
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Brandi Martinez

March 24, 2026

5  out of  5
rating by Brandi Martinez
"Spoke with Ashley Morris regarding life insurance for my husband and I. She was very knowledgeable and helped me understand the best options for us. I look forward to finalizing those soon and working more with her!"
We responded:
"Brandi, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rich Scott’s Team is just a call or email away! - Thanks! ~ Rich"
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Ashley Burnett

March 19, 2026

5  out of  5
rating by Ashley Burnett
"Called and spoke with Ashley Morris. She was such a delight to speak with. She was very professional and sweet. We talked about life insurance and how important it is. She will definitely be earning my business soon! 10/10 recommend!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rich Scott’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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jrossgreen

March 13, 2026

5  out of  5
rating by jrossgreen
"Quick cheap and insured!! Thank you Nina appreciate you!!!!!"
We responded:
"Thank you so much for the 5-star review! We appreciate you sharing your experience with us. Nina is a great asset to our team and definitely makes it easy! We appreciate you. Rich"
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Rodney Cooksey

March 10, 2026

5  out of  5
rating by Rodney Cooksey
"Great customer service"
We responded:
"Thank you for the amazing review, Rodney! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Rich"
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Marilyn Seiler

March 6, 2026

5  out of  5
rating by Marilyn Seiler
"New to trinity s.f., however have used s.f.in Arkadelphia for 9 yrs. Still do, prior to that I had s.f. in Pflugerville, TX for 26 yrs."
We responded:
"Marilyn, thank you for the note! We want you to have the best experience possible with our office here in Trinity, TX. Helping people with all of their insurance needs in the Trinity, TX and surrounding areas is what we do. Thank you for trusting us to help you manage your risk. Rich!"
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Bobby Evans

February 25, 2026

5  out of  5
rating by Bobby Evans
"Shout out to Rich Scott and his Staff. I lost my home to a fire one evening and Rich was there at 0900 the next morning. Great people all around Esp Ms Laverne she is a doll"
We responded:
"Bobby, thank you so much for the 5-star review. Laverne is a special person and we know how hard it is to deal with a loss and especially a loss of an entire home. We are always here! ~Rich"
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Bryan Teer

February 23, 2026

5  out of  5
rating by Bryan Teer
"Laverne did her best to get me set up with the. Best coverage and price on my vehicles. Hard off to the team at Rich Scott’s State Farm office in Trinity, Texas!"
We responded:
"Bryan, thank you so much for leaving us a 5-star review! I don't know what we would do without Laverne! She is definitely a GREAT person to work with! We appreciate you trusting us with your insurance needs. ~ Rich"